News

Self-Service Kiosk Introduced

Feb 3rd, 2015

The County Clerk has introduced a self-service kiosk that renews motor vehicle registrations.

To begin the renewal process, a customer may scan a renewal notice, old registration form containing a barcode or an email renewal notice from a smartphone.  Credit or debit cards are the only form of payment accepted at the kiosk.  Once the transaction is completed the kiosk prints a Motor Vehicle Registration and decal.

The kiosk was designed with data security in mind and protects customers’ private information.  At no time during the transaction is any of the customer’s personal information displayed.

“I am excited to partner with the TN Department of Revenue and the software developer, Business Information Systems, in unveiling the first motor vehicle registration kiosk in Tennessee.  It’s important that we utilize the technology available to us to increase efficiency, cost savings and convenience to Davidson County residents,” said Brenda Wynn, Davidson County Clerk.

Vehicles requiring an emissions inspection will need to be tested prior to using the kiosk.

The kiosk is located in the County Clerk’s main office at 700 Second Avenue South, Suite 101.  Additional kiosks with a multi-lingual interface are planned throughout the county later this year.

 

Passport Services by Appointment Only

Jan 9th, 2015

The Davidson County Clerk’s Office is moving to an appointment-only system for passport applications.  The change will reduce applicant’s wait time and improve the quality of customer service each applicant receives.  The County Clerk’s Office has experienced an increased demand for passport services recently and an appointment system will improve the management of the program.  To make an appointment please call 615-862-6223.  Click here for more information.

Decals on Demand

Jul 22nd, 2014

Davidson County’s Certificate of Vehicle Registration has changed.  The registration is smaller and includes a decal with your license plate number printed directly on it.  Old decals should be removed and the new decal should be affixed to the license plate in the upper right hand corner.  Once the decal is affixed to the plate it should not be peeled off for repositioning as the decal may tear.